The Central Consumer Protection Authority (CCPA)

Published on 14 Nov 2025

• The Central Consumer Protection Authority (CCPA) took strong action against companies publishing misleading advertisements and unfair trade practice.

• The CCPA has been established under the Consumer Protection Act, 2019 and has come into force on 24th July 2020.

• Its main powers include protecting consumer rights, preventing unfair trade practices, and prohibiting false or misleading advertisements, including action against those who publish them.

• It has powers to conduct inquiries and investigations (including suo motu), impose penalties, and pass orders for recalls and refunds, which gives it judicial-like functions.

• The structure of the CCPA is also mostly central and besides providing for creation of regional offices, the Act does not mandate creation of any State or District Authorities.

• The CCPA would comprise the Chief Commissioner, Commissioners and team of subject matter experts and professionals besides an investigation wing headed by a Director - General.

• The CCPA functions under the Ministry of Consumer Affairs, Food & Public Distribution

Keywords:

The Central Consumer Protection Authority CCPA consumer Unfair trade Consumer Protection Act 2019 Ministry of Consumer Affairs Food & Public Distribution