PUBLIC SERVICE INTEGRITY Reasons for Declining Integrity in Civil Services Integrity Versus Honesty Significance of Integrity in Public Life of a Civil Servant How Integrity Makes a Civil Servant’s Life Difficult IMPARTIALITY & NON-PARTISANSHIP Factors that Tempt an Individual to be Biased, and their Relationship with Corruption OBJECTIVITY AND SUBJECTIVITY Consequences of subjectivity in attitude DEDICATION Reasons Why Empathy, and Not Sympathy is Expected from Civil Servants Reasons for the Absence of Empathy Need for Compassion in Civil Services TOLERANCE Consequences of Intolerance in the Life of a Civil Servant Instances When Intolerance Can Be Justified/Essential in the Life of a Civil Servant TEAM SPIRIT COURAGE OF CONVICTION SPIRIT OF SERVICE Comparison Between Old/Traditional and New Concepts of Public Service Values ACCOUNTABILITY