cVIGIL Citizen App

Published on 20 Mar 2025

•  cVIGIL is a mobile application developed by the Election Commission of India (ECI) to enable citizens to report violations of the Model Code of Conduct (MCC) during elections.
• Once the complaint is lodged by a citizen, the information beeps in the District Control Room from where it is assigned to a Field Unit. Each Field Unit will have a GIS-based mobile application called ‘cVIGIL Dispatcher’, which allows the unit to directly reach the location.
• If the incident is found correct, the information is sent to the National Grievance Portal of the Election Commission of India for further action and the citizen is informed about the action taken within a hundred minutes.

The app has inbuilt features to prevent its misuse;

• It will receive complaints only about Model Code of Conduct violations. 
• The app will not allow uploading of the pre-recorded or old images and videos. 
• The app will not facilitate saving of the photos or videos recorded using the ‘cVIGIL’ app into the phone gallery.  
• It will be active only in States where elections have been announced. The moment a citizen exits an election-bound State, the app will become inactive.

Keywords:

Election commission e-governance Model code of conduct c VIGIL